Terms and Conditions

TERMS AND CONDITIONS OF BUSINESS (AS OF 01/07/2019)

1. “The Company” refers to PittStop Motor Services Ltd
2. “The Buyer” refers to the person, partnership, Limited Company, or other legal entity, who agrees to services being provided by the Company
3. Agreement of any work to be carried out by the Company shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.
4. Contact details e.g. Name, Address and Telephone number will be given to the Company by the Buyer at time of booking or at the earliest opportunity.
5. The price of the service provided shall be the price agreed between the Company and the Buyer, at the time the Buyer agrees to work being carried out. This price may vary, dependent upon any change in parts prices, or change in specialist charges, which may come into effect at the time the work is completed and which is beyond the control of the Company. The price of the work carried out is exclusive of VAT. Where applicable, VAT shall be due at the rate ruling on the date that the VAT invoice is drawn.
6. All estimates by the Company are subject to change caused by variations to the Company of labour, material and spare parts at the date of estimate. In the event of any variation occurring before or after acceptance of the estimate the Company may if it thinks fit require the Customer to pay on completion of the work any increase due to such variation.
7. If no estimate is provided or if part only of the work covered by the estimate is carried out the Company shall be entitled to charge a reasonable and proper price for the work done (including any stripping down leading to determination as to the practicability or otherwise of any work and reassembly) and for materials and spare parts supplied.
8. Variations to the estimate, the scope of the repair or work, the prices chargeable shall be subject to all these terms and conditions, and so that any such variation shall not be deemed to constitute or create a new or separate contract.
9. Orders received, for Goods and/or Services, from any driver employed by the Customer or by any person who is reasonably believed to be acting as the Customer’s agent or by the order of any person to whom the Company is entitled to make delivery of the vehicle shall be binding upon the Customer.
10. The Company may demand a deposit before commencing any work. The customer shall co-operate with the Company in all matters relating to the Services.
11. Delivery / Completion – Every effort will be made to provide the Goods and/or Services by the estimated time, but the Company shall not be liable for any delay in completing the Goods and/or Services. Time shall not be of the essence in respect of this clause. Risk passes on delivery or where relevant on collection. The Company will not be held liable for any delay caused by outside influences i.e. goods not delivered in time, sent incorrectly or sub-contractor work.
12. Payment – Payment of the price and VAT shall be due at point of collection/delivery of vehicle following completion of repairs, unless otherwise agreed, in writing, with the Company. Payment in this instance is generally agreed to be 30 days from date of invoice.
13. Payment in respect of any services or work undertaken shall be made on or prior to taking delivery of the vehicle unless a credit account has been opened.
14. Payment for all Goods and/or Services, repairs and/or spare parts supplied is due on completion of work. The goods and/or Services, repair is completed for the purpose of these terms and conditions when notice has been given that the vehicle is ready for collection. All Goods and/or Services shall remain the absolute and unencumbered property of the Company until such time as the Company has received cleared payment in full from the Customer in respect of such Goods and/or Services. Cheques will be accepted on production of a cheque guarantee card.
15. The Company shall have a general lien on all of the Customer’s vehicles and all of their contents for all monies owing to the Company by the Customer on any account whatsoever. The Company shall be entitled to reasonable storage charges during any period in which the vehicle is retained by virtue of the lien. Possessions within a vehicle may be release to the customer on production of 2 forms of identification to confirm identity and address: 1 photographic
16. If the Customer’s indebtedness to the Company is not satisfied within 30 days from the date of the first invoice to the Customer, the Company may start interest charges at 8% and may without notice sell any vehicle owned by the Customer and/or the contents thereof by public auction or private treaty. The net proceeds of the sale shall be applied towards the satisfying monies due from the Customer to the Company, and any balance shall be paid by the Company to the Customer on demand
17. The company may refuse to carry out all, or part of any work for any reason whether or not an estimate has been provided.
18. The Company shall be entitled to recover from the Buyer all administrative, collection and legal costs incurred by it in recovering overdue amounts and all sums that become immediately payable
19. Vehicle Storage – The Company may invoice £25.00 + VAT per day for the storage of any vehicle not collected within an agreed collection time following completion of agreed work. We hold the right to move the vehicle to another secure location until resolved.
20. Payment for Special Order Parts
    Payment for parts which are a special order for the Customer must be paid for prior to work being carried out.